Terms & Conditions

Last Updated: 01/01/2024

Welcome to Satelliet UK. These terms and conditions outline the rules and regulations for the use of Satelliet UK’s website and services.

By accessing this website and/or placing an order, we assume you accept these terms and conditions in full. Do not continue to use Satelliet UK’s website if you do not accept all of the terms and conditions stated on this page.

1. Company Information

Company Name: Satelliet UK
Address: Unit 2 Nexus Park, Lysons Ave, Ash Vale, Surrey, GU12 5QE
Contact Email: info@satelliet.co.uk
Contact Phone Number: 01252 541386

2. Products and Services

Satelliet UK specialises in contract furniture for trade (B2B) across various sectors including restaurants, hotels, bars, cafes, the leisure sector, retail venues, and the care sector. We offer custom design, interior design advice, delivery, and installation services.

3. Purchasing and Payment

We accept bank transfers.
Payment terms are based on the purchase account. Deposits are required and final payments are due by the date specified when placing the order. Please note all prices are exclusive of VAT.

4. Shipping and Delivery

We offer national shipping options. Lead times for delivery may vary and will be communicated during the order process.
Shipping details, including estimated delivery times, will be provided at the time of order confirmation.

5. Returns and Refunds

Our return and refund policy is subject to the specifics of each order. Detailed terms will be shared with the client upon quotation.

To initiate a return, please contact us directly using the information provided above.

6. Warranties and Guarantees

Manufacturer warranties apply to all products and will be outlined in the quote provided to the client.
Please refer to the specific warranty details provided with your order.

7. Privacy Policy

Our privacy policy can be found here Privacy Policy.
We collect and use personal information as outlined in our privacy policy to ensure the best possible service to our clients.

8. Liability

Satelliet UK accepts no liability for misuse or miscare of items following delivery. It is the client’s responsibility to ensure proper use and maintenance of all products.

9. Dispute Resolution

Complaints should be made in writing to info@satelliet.co.uk. We will address your concerns promptly and work towards a resolution.

10. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of England. Any disputes arising from or related to the use of this website or our services will be subject to the exclusive jurisdiction of the courts of England.

By using our website and services, you agree to abide by these terms and conditions. For any questions or further information, please contact us at info@satellietuk.co.uk or call 01252 541386.